Job DescriptionJob DescriptionAccount Coordinator Position Summary This role is a key contributor within the Not-for-Profit Division of an international marketing and fundraising organization. We partner directly with a wide range of charities across North America to design and implement customized fundraising programs that deliver exceptional return on investment. Many of our clients have partnered with us for decades, reflecting our commitment to outstanding client service and consistently exceeding fundraising goals. As a member of the team, you will support the day-to-day execution of client programs, ensuring goals and objectives are met accurately, efficiently, and on time. This role is responsible for managing internal client databases, maintaining CRM accuracy, tracking deadlines, securing materials, supporting project management, and proactively identifying and resolving issues. Regular collaboration and liaison with other departments is required. Position Details * Work Arrangement: Hybrid (1 day a week in office) * Position Status: Existing vacancy * Salary: $40,000–$45,000 based on experience Qualifications * Friendly, professional demeanor with excellent verbal and written communication skills; daily interaction with national charity representatives is required * Intermediate proficiency in Microsoft Office, including professional email etiquette and strong Excel spreadsheet creation and manipulation skills * General knowledge of charitable databases, with the flexibility and willingness to learn new technologies * Ability to work closely with NFP Account Managers while taking ownership and accountability for assigned responsibilities * Strong time management skills and initiative to proactively move projects forward * Ability to liaise effectively with other departments to identify and resolve issues * Acute attention to detail with strong organizational and problem-solving skills * Willingness to take on additional administrative tasks and responsibilities as required by the NFP team * Knowledge of email marketing best practices is an asset * Understanding of fundamental graphic design principles is an asset * Working knowledge of PowerPoint with the ability to develop presentations * Fluency in English, both written and spoken * French language skills and charitable fundraising experience are not required but considered an asset General Areas of Responsibility * Serve as a day-to-day point of contact for charity representatives * Work closely with team members to ensure account management processes and strategies are in place across all accounts * Perform daily updates and changes to proprietary databases to maintain accurate and current charity information * Complete general administrative duties * Support regulatory and compliance requirements as necessary * Coordinate with Account Managers on the development of fundraising materials * Identify opportunities and support small project management initiatives * Opportunity for advancement within the organization What We Offer * Competitive compensation and benefits * Hybrid work arrangement (remote‑friendly). * Continuous learning & career‑growth opportunities. * A culture that values creativity, teamwork, and long‑term client success. We thank all candidates for their interest; however, only those most qualified will be contacted.







